SiteCliq Refund Policy

LAST UPDATE - MARCH 2025

At SiteCliq, we are committed to providing a seamless and user-friendly website-building experience. We believe in transparency and flexibility, ensuring that you can explore our platform risk-free before making a payment.

1. Try SiteCliq Before You Pay

We offer full access to the SiteCliq website builder for up to 1 month so you can explore its features and determine if it meets your needs. You only need to pay when you're ready to unlock premium functions such as:
● Connecting a custom domain● Publishing your website live● Accessing advanced site features
This means you can build, customize, and experiment with SiteCliq before committing to a purchase.

2. Refund Eligibility
If you purchase our one-time annual plan and later decide it's not the right fit, you may request a full refund within 14 days of payment.
Refund Conditions:
● Refund requests must be submitted within 14 days of the initial purchase.
● The refund applies only to first-time purchases. Renewals and subsequent payments are non-refundable.
● Refunds will be processed back to the original payment method used.

3. Non-Refundable Cases
● Requests made after 14 days from the purchase date.
● If you have actively used premium features, such as connecting a custom domain or utilizing hosting services.
● Violations of our Terms of Service leading to account suspension or termination.
● Refunds will not be issued for unused accounts after the 14-day period.

4. How to Request a Refund
To request a refund, contact our support team at oi.qilcetis%40troppus with:
● Your registered email address
● Your order ID or proof of purchase
● The reason for your refund request
● Our team will review your request and respond within 3-5 business days.

5. Refund Processing Time
If approved, refunds will be processed within 7-10 business days, depending on your bank or payment provider.

6. Subscription Cancellation
If you do not wish to renew your subscription, you can disable auto-renewal at any time before the next billing cycle. Your website will remain active until the end of your current subscription period.

7. Changes to This Policy
SiteCliq reserves the right to modify this refund policy at any time. Any updates will be reflected on our website.
For further questions, reach out to .oi.qilcetis%40troppus